Legal

Cookie Policy

Last updated: 1 January 2025

Introduction

This Cookie Policy explains how Ounch Sdn Bhd (988628-W) ("Ounch", "we", "us", or "our") uses cookies and similar tracking technologies when you visit ounch.com. It should be read alongside our Privacy Policy.

By continuing to use our website, you consent to the use of cookies in accordance with this Policy. You may withdraw or modify your consent at any time by adjusting your browser settings or using the controls described below.


1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work correctly, improve efficiency, and provide information to site owners.

Cookies can be:

  • Session cookies — temporary files that are deleted when you close your browser
  • Persistent cookies — files that remain on your device for a set period, or until you delete them
  • First-party cookies — set directly by ounch.com
  • Third-party cookies — set by external services we use (e.g., analytics providers)

2. How We Use Cookies

We use cookies for the following purposes:

Strictly Necessary Cookies

These cookies are essential for the website to function correctly. They enable core functionality such as page navigation, form submissions, and security. You cannot opt out of these cookies as the website cannot function without them.

Cookie Purpose Duration
session_id Maintains your session state Session
csrf_token Protects against cross-site request forgery Session

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymised information about pages visited, time spent, and errors encountered. This data helps us improve our website.

We use Google Analytics for this purpose. Google Analytics anonymises IP addresses and does not identify individual visitors. You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.

Cookie Provider Purpose Duration
_ga Google Analytics Distinguishes unique visitors 2 years
_ga_* Google Analytics Maintains session state 2 years
_gid Google Analytics Distinguishes unique visitors 24 hours
_gat Google Analytics Throttles request rate 1 minute

Functional Cookies

These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced features. Disabling these cookies may affect the functionality of certain parts of the website.

Cookie Purpose Duration
user_prefs Stores UI preferences 1 year

Marketing and Targeting Cookies

We may use cookies to help us measure the effectiveness of our marketing campaigns and to show relevant content to visitors who have previously visited our website. These cookies may be set by us or by our advertising partners.

At present, we do not use invasive behavioural advertising cookies. If this changes, this Policy will be updated accordingly.


3. Third-Party Services

Our website may embed content from, or link to, third-party services including:

  • Google Analytics — website usage analytics (Google LLC)
  • LinkedIn — social sharing and professional networking
  • Meta (Facebook) — social sharing

These third-party services may set their own cookies, which are not controlled by Ounch. We encourage you to review the cookie and privacy policies of any third-party service you interact with through our website.


4. Managing Cookies

You have several options for managing or disabling cookies:

Browser Settings

Most browsers allow you to refuse or delete cookies through their settings. The method varies by browser:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

Please note that disabling cookies may affect the functionality of this website and other websites you visit.

Opt-Out Tools


5. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. Our website does not currently respond to DNT signals, as there is no universally accepted standard for how websites should respond to such requests. We will continue to monitor industry developments on this issue.


6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our use of cookies. When we do, we will update the effective date at the top of this page. We encourage you to review this Policy periodically.


7. Further Information

For more information about how we collect and use personal data, please refer to our Privacy Policy.

If you have any questions about our use of cookies, please contact us:


Contact

Ounch Sdn Bhd (988628-W) #06-01, Wisma Minlon, Batu 12, Lebuhraya Sg Besi 43300 Seri Kembangan, Selangor, Malaysia

Email: info@ounch.com Support: support@ounch.com